Expert guidance for popular brands like Apple, Canon, HP, Epson, Gmail, Zoom, and many more.
Use Quincy on iPads, tablets, smartphones and for services like Uber, Facetime, Amazon, and Netflix.
Calm and professional support against the latest scams, phishing attempts and fraudulent activities
Experience top-notch troubleshooting services tailored to your specific needs. Our experts are here to ensure your digital devices and services operate smoothly, no matter the issue.
Packages that meets your loved-one's needs and budget.
Tech support curated for older adults age 55+ - Help with all of their tech questions and challenges
Assistance with most devices, ensuring loved-ones stay connected.
Safeguard online experiences with a scam protection suite.
Covering everything from online shopping and email to social media.
We're here to be a friendly face and a helping hand, inspired by a simple mission: to make tech safer and more enjoyable for older adults.
Here are some of the most commonly-asked questions. Don’t see an answer to your question?
Give us a call at 208.557.8466. We’re here to help!
When you encounter an issue with any of your devices, simply give us a call to be put in contact with one of our technicians. Quincy uses a specialized technology that allows your technician to view your screen, so they can see exactly what you're dealing with. This saves time and headaches trying to describe the issue. You can learn more about the safety of this technology by clicking here.
For security reasons, we cannot help you with any tasks involving your finances or banking. Also, while we can assist you with organizing your devices and create recurring tasks (such as ordering groceries), we cannot store your passwords
We understand that not everyone has the same budget or tech support needs, which is why we have a package for every budget, starting with our FREE package. Scroll up to see our pricing, or talk to one of our technicians about the support you need, and we’ll help you find the package that works for you. You can cancel whatever option you go with anytime. Extra individual sessions are billed at $16 per 60-minutes.