A Technology Help Desk
For the whole family
Take the pain out of helping family with tech problems
Quincy removes the most frequent source of family stress: technology problems. We're here to help employees and their whole family with computers, digital services, applications, and tech devices.
Coverage options for an employee's household and extended family
How it works
With a single phone call, a vetted, Quincy technician can remotely fix any personal, web-connected device, support any application, and/or answer any digitally-oriented questions.
Quincy's on-demand, tech support hotline will be utilized by the whole family and is known to become a favorite service for older family members.
"I've been hacked"
"My computer isn't working"
"I received a strange email"
Helping employees & family members
Troubleshooting tech for themselves and loved-ones can easily rob hours from anyone. Quincy is there to help employees, and their less, digitally-confident family members, get back up and running quickly and painlessly. Don't forget, all packages allow for employee-level, customizable unique identifiers.
Reviews
Don’t take our word for it! See what our customers are saying about Quincy!
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"[Quincy] was there for me when I got a new laptop — I had been terrified by the thought of moving all my information from a PC to a Mac. Quincy made it seamless. They also helped my husband with his Samsung Galaxy — organizing the applications and notifications. This is a phenomenal service for anyone not digitally native."
"I bought Quincy for my grandfather after he got his first iPhone. His Quincy account manager transferred his contacts from an Android and got him set up on Netflix for when he has to wait at the doctor's office. These guys rock!"
"The Holidays are no longer a marathon of fixing technology and teaching my mom how to use her gifts. Quincy is a phone call away and always ready to help her get the most from the gifts we get her — set it and forget it."
"BEST gift in the world. My mom has never felt so confident using her technology and staying connected to the family and her friends."
"The Quincy team is very supportive. Rachel, my account manager, is skilled and experienced. I can tell they are selective in who they hire and are very serious about providing great care. Coming from a service industry - I know how important customer service is"
From tablet to iPhone to laptops - we got you!
(208) 557-8462
