Voted #1 Solution For Helping Older Adults With Technology

The tech learning and support hotline for adults 55+

We're caretakers for your digital services, applications, and devices.

How Quincy Works


Whenever you have a technical need, dial the hotline; tell us what you'd like assistance with.


We create a secure link to your device using our QuincyView technology to see exactly what you see, live.


The connection we create allows Quincy to solve the issue on your behalf, or teach you how to take care of it.


After every session you'll receive a video recording of the entire Quincy experience for your records.

Recent Fixes

Helped find My Octopus Teacher on Netflix

Synced email and calendar between an iPhone and Dell laptop

Sent 50 MB video (60th anniversary vow renewals) to a niece

Reviewed suspicious looking email (phishing attempt)

Covering tons of devices & services

Whether you’ve been gifted a new iPhone or just created a Netflix account, Quincy’s tripled-vetted tech support is here to help!

Help On Demand

Options include:

Unlimited registered devices
On-demand sessions
No contract
Transcript of every session
Buy now

Support for as low as $10.99/ issue

Interacting with the digital world shouldn’t break the bank. Quincy offers you on demand support for your most-used devices and services.

Need more support? We’ve got a plan for that too!

Get to know Quincy

We created Quincy at Columbia University to make technology accessible for everyone - regardless of age. We had already been helping our families for years, adjusting audio on iPhones, changing magnification on tablets, you name it. With every new version of a gadget or gizmo, we knew our parents and grandparents, aunts and uncles would want help learning how to use it.

Quincy is our love letter to the generations of people who raised us- and we're giving our thanks while giving highly-vetted, domestically-located, computer science students an income alternative to retail jobs and on-demand, gigs.

How it works

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