Whenever you have a technical need, dial the hotline; tell us what you'd like assistance with.
We create a secure link to your device using our QuincyView technology to see exactly what you see, live.
The connection we create allows Quincy to solve the issue on your behalf, or teach you how to take care of it.
After every session you'll receive a video recording of the entire Quincy experience for your records.
Helped find My Octopus Teacher on Netflix
Synced email and calendar between an iPhone and Dell laptop
Sent 50 MB video (60th anniversary vow renewals) to a niece
Reviewed suspicious looking email (phishing attempt)
Whether you’ve been gifted a new iPhone or just created a Netflix account, Quincy support is here to help!
Interacting with the digital world shouldn’t break the bank. Quincy offers you on demand support for your most-used devices and services.
Need more support? We’ve got a plan for that too!
We created Quincy at Columbia University to make technology accessible for everyone - regardless of age. We had already been helping our families for years, adjusting audio on iPhones, changing magnification on tablets, you name it. With every new version of a gadget or gizmo, we knew our parents and grandparents, aunts and uncles would want help learning how to use it.